I’M SENDING FROM A NON-EUROPEAN COUNTRY, DO I NEED TO DO ANYTHING SPECIAL?

If you order your return shipping via our website then we process the shipment at this end and you will receive an email confirmation - you simply have to print a label and follow instructions.

Other shipping agents may require you to complete customs forms/invoices and we ask you please to mark the items as a return, please also declare the value at no more than USD30. If you don’t follow this process, we may end up paying taxes and duties on the item for a second time around.