Firstly, sorry that this happened. Unfortunately PayPal do not tell us why a transaction has failed, so we do not know what the problem is or how to suggest you rectify it (you will need to contact PayPal for further information). However, the most likely reason is that the card that is associated with your PayPal account has an international restriction on it, you will need to check that out with your credit card provider.

We can sometimes resolve by sending you a PayPal invoice, or if you wish, you can try sending us the money directly via PayPal to our email address sales@ironheart.co.uk. We can then convert your failed transaction into a live order.